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Frequently Asked Questions (St.Petersburg apartment rentals)


Frequently Asked Questions about St. Petersburg daily rental


In this section you can find frequently asked questions and answers, pertaining to apartment rentals in Saint petersburg. Depending on a topic, the information may refer specifically to a single frequently asked question, or to an assembled list of many questions and their answers about St.Petersburg serviced apartments.


What is vacation apartment rental in St. Petersburg?

Vacation apartment rental is an affordable alternative to local hotels which are usually fully booked and overrated in summer season. The short-term or daily apartment rental service has been very popular in St. Petersburg for recent years. The serviced apartments in Saint Petersburg are absolutely suitable for comfortable living and accommodation (including kitchen utensils, DVD, computer with ADSL or Wi-Fi Internet, washing machines, local telephone line, hair-dryer, bed linen, towels and so on) and can be rented out from 2-3 nights up to several months. Moreover daily rent in Petersburg is charged for an apartment, not for a person, thus several people (your family or friends) can stay in one apartment, and you do not need to book several rooms in a row. We offer different rank and different size apartments (from studio to 3 bedrooms) that can accommodate up to 1-2 to 11 persons in one time.

Is the apartment rate quoted per apartment or per person?

The rate is quoted per apartment per night. In some apartments supplementary charges are applied per person per night, if the number of persons (sleeps) requires additional service expenses and extra sleeps.

Are the Petersburg serviced apartments provided with bed linen, towels, kitchen utensils?

Undoubtedly, all our daily apartments are provided with all these items and all these necessities are included in the apartment rate.

How a reservation is made?

In order to book any of the apartments, you need to contact us first checking its availability for specific dates of your stay. You can use one of the following methods to reserve an apartment in Saint Petersburg:

1. through our website
Fill in a request form on our website. To do so, use the "New Order" link on the chosen page with specifying dates of arrival and departure, number of persons and berths, personal contact information and and forward it to us.

2. by e-mail
Just e-mail your reservation request to our regular address sokushner@gmail.com We'll do our best to get back to you in a timely manner - usually the same day.

3. by phone
We prefer to speak with you personally. Please feel free to call us anytime at the following phones:

+7-812-943-38-28 +7-812-943-38-28 (Saint Petersburg) +7-911-235-07-70 +7-911-235-07-70 (Saint Petersburg) +7-926-822-52-33 +7-926-822-52-33 (Moscow)

To reserve an apartment, please submit a deposit in the sum of one night's stay. For longer stays, you may be asked for a larger deposit amount. The deposit guarantees reservations and can be paid by credit card, bank transfer, or cash on site in Saint Petersburg, or through an authorized representative in Moscow. REFUND POLICY: Reservations cancelled fewer than 14 days prior to arrival date are not refundable. In other cases, the deposits are fully or partially refundable. If you have any questions about this policy, please ask us at sokushner@gmail.com prior to paying a deposit.


How a payment can be made?

The deposit (pre-payment) can be paid by Western Union transfer money system or by bank transfer to our account in Citibank or Raiffeisen bank. Also, it is possible to pay in cash through your representative in St. Petersburg to our manager. The rest amount is due either beforehand or upon arrival to the apartment.

How will I get a key?

Usually the keys are handled over upon you move-in an apartment by our manager or an apartment owner. Apartment's address and manager's data will be sent to you beforehand. Airport or railway station transfer is available at extra charge.


What if something breaks or malfunctions in the apartment?

In case of breaks or malfunctions in the apartment while your stay, you should inform us about this immediately (by email or by phone), and we will dispatch a repairman immediately to fix the problem. If the problem can't be fixed shortly we will relocate you to another apartment of the same level.

How many days would you recommend to stay in St. Petersburg?

Each person has his individual rhythm to travel. It’s considered quiet enough for comprehension to spend at least a week or 10 days. You can read more about Saint Petersburg in our practical guideline “Vademecum”. Undoubtedly, the best way to get to know the city and its history is to hire a personal tour-guide in St. Petersburg, who could suggest an individual program of tours for you. We can arrange all most popular visit and excursions in St. Petersburg. You can check a page of our tours in St. Petersburg.

Russian Visa Support and Registration

All foreign citizens from non CIS countries are required to have a visa to travel to the Russian Federation. Russian visas can be obtained at a local Russian Embassy or Consulate. The steps that are needed to get a Russian visa are outlined below:
The first step to getting a Russian visa is obtaining an invitation (also called visa support). This document is authorized by Russian Ministry of Foreign Affairs (tourist visas) and/or Russian Interior Ministry (Multiple Entry business visas).
After getting an invitation, apply for a visa to Russia. For further information, please, contact Your local Consulate of the Russian Federation.
Just send us your passport details and you will receive an invitation letter within 3 working days!
Tourist Invitation and Voucher – 50 euros (single or double entry, maximum stay is 1 month). Processing time is 1-3 working days.
Business visa invitation is needed to get a business visa to Russia. Business visas can be single, double,and multiple entry. Their validity ranges from 1 up to 12 months. Business invitation is an invitation letter issued by the Russian Interior Ministry.
Business Invitation – 150 euro (multiple entry 6 months or 1 year stay). Processing time is 25 working days.

According to Russian legislation, foreign visitors are required to register at the Ministry of the Interior within 3 (three) days of arrival in Russia.
Registration takes up to 1 working day. For this purpose a copy of your passport, visa and immigration card is required.
We are happy to help you with this registration procedure upon request.
Cost of registration support - 25 euros per person.

What is your cancellation policy?

REFUND POLICY: Reservations cancelled fewer than 14 days prior to arrival date are not refundable. In other cases, the deposits are fully or partially refundable. If you have any questions about this policy, please ask us at sokushner@gmail.com prior to paying a deposit.



Go back26.03.2011
District:City center
Metro:Mayakovskaya (metro map)
Rate per night:50 - 100 €
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District:City center
Metro:Nevskiy prospekt (metro map)
Rate per night:45 - 80 €
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District:City center
Metro:Ploshchad' Vosstaniya (metro map)
Rate per night:50 - 110 €
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